Who we are

PNW Fireplaces offers NFI trained and trusted maintenance, inspection, and repair for most gas and wood stove units. We offer comprehensive annual maintenance, repairs, or inspections that help to keep your stove or fireplace in optimal shape.

Serving Olympia, Lacey, Hawks Prairie, Steamboat Island, Tumwater, DuPont, Tacoma, Centralia, Chehalis, Aberdeen and beyond.

Meet Our Techs

Ken Rice, Owners, PNW Fireplaces
Andrew Ramez, Lead Tech and National Fireplace Institute (NFI_ Certified technician

Ken Rice
Owner, Tech

Licensed & bonded

Andrew Ramez
Lead Tech, NFI Certified

NFI #176881

  • "They fixed the issues that others would not touch and were punctual, communicative and professional."

    Isaiah P.

  • “Excellent service. Very friendly and helpful! Would definitely recommend for repairs and service.”

    Jim W.

  • "Thanks for your quick and professional service! I SO appreciate your diagnostic skills and ability to troubleshoot! Both my fireplaces are running top top!"

    Laurie S.

  • "We had a problem with the fireplace insert and called and they had three service people out in two days to work on the problem: fast service, very polite and professional."

    Linda J.

  • "The servicemen were prompt, courteous, and professional. They provided both good service and good advice re: how best to proceed with needed repairs."

    Keith A.

  • "The service was great and quick maintenance was done to the fireplace and great customer service from start to finish. Thank you for your service and we will definitely recommend your business to other people for sure."

    Sharis N.

  • "Great company. Excellent communication, expertise and professionalism. Highly recommend them to others."

    Jeff J.

  • "Excellent! Technician Andrew is knowledgeable, thorough and professional. Conscientious. Thank you for choosing outstanding employees and treating them well."

    Jane T.

Our Values

Integrity

Our customers can be confident that our company is committed to honesty and strong moral principles that are rooted in truthfulness and ethical treatment to each customer.

Professionalism

You will experience our professionalism in the way that we prioritize the satisfaction of our customers over everything else. You’ll get clear and respectful communication along with concise explanations.

Warm

We commit to show kindness and respect as we are in your home or business. We hope to exceed your customer service expectations while we provide a friendly working environment.

Reliable

From the moment you call or book your appointment online, we commit to clear and concise communication respecting your time. We pride ourselves in a timely arrival and quality workmanship that you can trust.

Preferred Customer Service Plans

Join one of the PNW Fireplaces preferred customer service plans. We provide a full list of perks, such as front of the line scheduling, annual service, extended repair warranties, and discounts. Ensure your unit is working when you most want and need it, and join today!

Serving Thurston, Grays Harbor, Pierce, Lewis, Mason and King County.

*Ask about our military discount.