Monthly Service Plans

Join one of the PNW Fireplaces preferred customer service plans. We provide a full list of perks, such as front of the line scheduling, annual service, extended repair warranties, and discounts. By staying on top of the manufacturer's recommended annual service you will prolong the life of your unit, extend the life of parts, and ensure your unit is working when you most want and need it. Don’t get left out in the cold!  Join today.

Platinum Gas / Propane

Monthly Cost: $24.83

  • Receive front-of-the-line service

  • No cost same day appointments for emergency service

  • Two regular services per year, an annual maintenance and a spring check up to turn off the gas and get a “spring clean.”

  • We contact you to get your regular services scheduled timely.

  • Special multiple unit discount (10% on 2nd unit, 15% on 3rd unit, 20% on 4th).

  • 15% discount on service parts and labor.

  • Special early and late hours reserved only for our platinum members.

  • Service plan is transferable to new homeowners.

  • Up to a 5-year warranty on repairs, parts and labor!

Gold Gas / Propane

Monthly Cost: $17.41

  • Same day appointments for emergency service for a reduced fee of $75 extra charge (discounted from $125).

  • One annual maintenance per year.

  • We contact you to get your regular service scheduled timely.

  • Special multiple unit discount (5% on 2nd unit, 10% on 3rd unit, 15% on 4th unit).

  • 10% discount on service parts and labor.

  • Service plan is transferable to new homeowners.

  • Up to a 5-year warranty on repairs, parts and labor!

Monthly Cost: $14.91

Silver Gas / Propane

  • One annual maintenance per year.

  • We contact you to get your regular service scheduled timely.

  • Service is transferable to new homeowners.

  • Up to a 5-year warranty on repairs, parts and labor!

Platinum Wood

Monthly Cost: $24.91

  • One annual maintenance per year.

  • One annual chimney sweep per year.

  • We contact you to get your regular service scheduled timely.

  • Special multiple unit discount (10% on 2nd unit, 15% on 3rd unit, 20% on 4th)

  • 15% discount on service parts and labor

  • Special early and late hours reserved only for our platinum members.

  • Service plan is transferable to new homeowners.

Serving Thurston, Grays Harbor, Pierce, Lewis, Mason and King County.

*Ask about our military discount.